battery life
The battery life is too short! I expeted my roomba to be energized and sweep, sweep, sweep. It only travels on hard wood floors so the terrain is not that difficult. It moves for about 15 minutes then it's done:(
Bad battery bad customer service
I purchased this battery in January 2013. It worked great the first few times but then the run time kept getting shorter,now it has died and will no longer charge. It should be still under the one year warranty period but they have ignored my four requests for question on how to obtain warranty service. I did receive two responses like the one bellow but they are meaningless. I can understand and accept that a battery can go bad but cannot accept poor or non-existing customer support.
Dear customer,
Your Email has been received.
We sincerely apologize for the inconvenience that we will be off work for weekend until Monday.
We will reply to you and solve your problem once we are back to work.
Thank you very much for your understanding. Have a great weekend!
Best regards,
ATC LLC
8/23/13 Never heard a thing so I guess they don't care. You get what you pay for shame on Amazon for hosting a company that can just ignore warranties.
Not Roomba, great for tiny, tiny rooms.
This is a horrible disappointment. I replaced my 12 year old Roomba Original battery with this thing and am dismayed that I can barely clean a single, albeit large, room without the battery dying. I wouldn't buy this one ever again. The saddest part of this story is that the Original Roomba factory replacement battery is slightly more expensive than my actual Rooba vacuum. Since when did batteries and vacuums rival inkjet printers as the most laughable ROI?
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